TiVo washes hands over DST change for its oldest customers
TiVo has released a bulletin on their web site, How Will Daylight Saving Time Affect My TiVo DVR, which documents how the DST change will impact the various incarnations of the TiVo DVR. I am a long-time TiVo customer, and as such, have a first generation ("Series 1") DVR that I bought several years ago.
According to the TiVo bulletin, there will be a "cosmetic issue" (is that like a wardrobe malfunction?) where my trusty TiVo will display the wrong time for several weeks. In addition, any manual recordings will also be recorded at the wrong time.
The part the bulletin that I really have a problem with is the following:
Can this DST problem be avoided?
Our engineers have been working on alternate solutions for the Series1, but unfortunately none exist. While we know that it is not ideal to adjust manual recordings for these three weeks, unfortunately it is the only alternative for those customers who rely upon VCR-style program scheduling. We apologize for this inconvenience.
While this statement implies that it is not possible to fix the DST issue on the older Series 1 units, I find that hard to believe considering that a DST fix for the Series 1 DirecTV with TiVo DVR's (which share a common hardware architecture with the standalone Series 1 units) has already been released. I believe that it boils down to this: TiVo was contractually required to provide DirecTV with an update, but isn't required to provide loyal customers with one.
To add insult to injury, former competitor ReplayTV has issued a DST patch for their platforms, even though they have not sold ReplayTV-branded hardware for several years now. Thanks TiVo!